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If you live in the city of Miami Florida and you are in search of job ideal where you receive a good salary, this could be your great job opportunity, since a vacancy has been published through the Simply Hired platform for a remote employment in the one of the most important requirements they are asking is that you speak Spanishwhich is a great option for the entire Latin community living in the United States.
The job offer For this position it is to work in a Call Center for the company called Progressive, where they are looking for the perfect candidate to help Spanish-speaking customers in a call center where they will have to perform multiple tasks.
Some responsibilities The ones you have to comply with are receiving and answering calls from customers about products and services, which you must answer in Spanish, in addition to being offered important training to carry out the tasks from your home.
It is important that you comply with the requirementssince one of them is having experience in the area of customer service, as well as having knowledge of computer systems, while the salary It will range from $20.25 to $21.50 per hour, as well as other bonuses.
What do you need for this job in Miami?
Tasks
- Share your expertise in Progressive products and services to ensure adequate insurance coverage through the sale of benefits.
- Support customer inquiries and insurance policy needs by answering questions about coverage, rates, billing issues, and general policy reviews, while also offering additional products.
- Serve customers who have recently been involved in accidents by demonstrating empathy while setting up new claim reports.
- Offer customers additional products.
Requirements
- Two years of postsecondary or higher education.
- Two years of relevant work experience.
- Sales only: property and casualty license; If you do not already have a license, you will have the opportunity to obtain one during training.
- Be fluent in Spanish and English (verbal and written)
- Have a designated workspace free of noise and other distractions
- Have high-speed internet at your expense unless otherwise required by law
- The computer provided to you must be physically connected to the router or modem using a cable (no wireless connection)
- All progressive hardware you receive must be connected to a surge protector.
Benefits
- Salary: $20.25 or $21.50 per hour
- Profit sharing bonus of up to 8% – 16% (depending on position) of your eligible earnings based on company performance
- An additional 10% when you work at night or on weekends.
- Performance-Based Rewards
- $1.00 additional/hour if fluent in English and Spanish and hired for a bilingual position
- 401(k) with dollar-for-dollar company matches up to 6%
- Medical, dental and vision services, including free preventive care
- Wellness and mental health programs
- Health Care Flexible Spending Accounts, Health Savings Accounts, and Life Insurance
- Paid time off, including voluntary time off
- Paid and unpaid sick leave where applicable, as well as short- and long-term disability
- Parental and family leave; military leave and pay
- Professional Development and Tuition Assistance
If you are interested in this vacancy to work remotely and meet the aforementioned requirements, you can do so through the Simply Hired website where you will have to create your profile and log in to continue with the process indicated as an applicant.
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