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If you are looking for a job where they pay you a good salary and you can do it from your homethis could be your lucky day and your great opportunity thanks to the fact that there is a vacancy available that has been published on the platform SimplyHired, where do you find one offer waiting for the perfect candidate for this remote job to work in a company in the United States and here we tell you everything you need to know for the profile.
The position for this job offer is to work as a member services representative for Dam Masscon Inc, which is located in Chicago, Illinois, and they are looking for people who are motivated and enthusiastic to join the team.
The company is looking for responsible people who will work to build and maintain relationships with members, meaning that you will be responsible for having direct contact with customers and addressing their needs or solving problems.
One of the requirements The most important things for this job vacancy are to have a high school diploma or certificate and have previous experience in this area, as well as knowledge of the Microsoft Office package and the salary What they offer ranges from 23.50 to 28.05 dollars per hour.
Everything you need to know about this remote job
Tasks
- Welcome customers and greet them warmly.
- Listen carefully to the client’s needs and concerns.
- Resolve customer complaints in a professional manner.
- Explain to members about products and services.
- Provide information on member rates, benefits, policies and procedures.
- Recommend products and services to partners.
- Resolution of queries and problems related to payment.
- Document the member’s problem for future reference.
- Answer phone calls and direct them to the appropriate person.
Requirements
- Have a high school diploma or equivalent.
- Demonstrable work experience as a Member Service representative or a similar position in the Customer Service department.
- Good verbal and written communication skills.
- Mastery of Microsoft Office tools.
- Highly organized individual.
- Excellent active listening skills.
- Outstanding decision-making capabilities.
If you are interested in this job vacancy to work from home and meet the requirements, you can apply through the Simply Hired website, where you will only have to enter your personal information so that they can contact you.
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