Do you speak Spanish? Remote EMPLOYMENT launched in the US with a salary of $22 per hour

Do you speak Spanish? Remote EMPLOYMENT launched in the US with a salary of $22 per hour

BuzzFeeds
Posted by BuzzFeeds April 17, 2024


Written in TRENDS he

If you are interested in a job in which you can carry out all your tasks from home and receive a good salary, this could be your great job opportunity now that a vacancy has been published through the Simply Hired platform where a company in the United States is looking for the perfect candidates to work with them and one of the essential requirements is that you speak Spanish.

This remote job offer It is perfect for the entire Latin community that lives in the North American country and they will be able to work in the position as an inbound call center representative for the company called Input 1, where they need people to join their dynamic team.

One of the tasks and responsibilities What the customer service specialist must comply with is to support the objectives of the aforementioned department, handling incoming calls and emails, as well as offering good service to each of the contacts.

Simply Hired

Within the requirements essential things required for this job is to have a experience minimum of two years a call center, as well as having a minimum education and being familiar with call center software, you will also receive a salary which ranges from 20 to 22 dollars per hour.

Contents hide
1 What you need to know about this remote job
1.1 Tasks
1.2 Requirements
1.3 Benefits

What you need to know about this remote job

Tasks

  • Answer incoming calls and provide requested information, as well as document the call and its outcome in the accounts.
  • Review and respond to all email requests from customers or Customer Service management.
  • Provide accurate information, process service requests, investigate and resolve requests related to routine and non-routine issues.
  • Notify the Account Adjustments or Delinquency Management teams of any necessary changes to an account as determined during an account inquiry.
  • Keep time cards up to date and submit time off requests timely through Paycom.
  • Maintain accurate state in Genesys.
  • Participate in team chats in Genesys.
  • Process credit card payments and consult by phone.
  • Provide additional premium quotes and new standard consumer business.
  • Answer 71 calls per day.

Requirements

  • A minimum of 2 years of experience as a call center representative,
  • Full time
  • You need two monitors and an ethernet cable.
  • You must reside within the US.
  • Agree to work on Pacific time.
  • Spanish speaking required
  • Excellent verbal and written communication skills
  • Prior formal education on call center best practices is preferred.
  • Tech Savy: Familiarity with call center software and willingness to adapt to new technology.
Pexels

Benefits

  • They offer you a webcam and headphones
  • Salary: 20 – 22 dollars per hour

If you are interested in this remote job and meet all the aforementioned requirements, you can apply through the Simply Hired websitewhere you will have to create a profile and log in to carry out the entire process that the company requires.

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