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In today’s world, where flexibility and balance between Laboral life and staff are more important than ever, Bold Penguin offers a unique opportunity for those looking to join an innovative company from the comfort of their home. The position of Customer Service Specialist represents an exciting opportunity to be part of a dynamic and growing team, all while work remotely.
Bold Penguin is a company that stands out in the sector of commercial insuranceproviding a platform that connects agents with the best insurance options for their clients. How andcustomer service specialistyou will play a crucial role in maintaining strong, long-lasting relationships with clients, ensuring their experiences are positive and productive. Although the vacancy is remoteit is necessary that the candidate reside within the state of Ohio.
The position requires skills Exceptional communication and management skills multitasking efficiently. Ideal candidates will have a proactive attitude and will be comfortable using technological tools such as CRM, Google Apps and Microsoft Office. Although a bachelor’s degree is preferred and commercial insurance experiencethe most important thing is the willingness to learn and adapt to a constantly changing environment.
The benefits of working at Bold Penguin are significant. With a $23 per hour compensationthe company also offers a comprehensive benefits package that includes health insurance, dental, life and visionas well as paid time off and parental leave. Additionally, after 90 days, employees have access to progressive benefits, including a 401(k) retirement plan with coincidence of the company.
Bold Penguin’s culture is one that values diversity and inclusion, offering a remote work environment that encourages collaboration and mutual support. The employee assistance program is a testament to the company’s commitment to the well-being of its team. Check the vacancy here.
What do I need to work remotely at Bold Penguin?
To enter to work in Bold Penguin certain are requested skills and qualifications. All of them are focused on being able to satisfactorily support the client remotely and thus provide the best possible service. That is why experience in the area and having a pleasant attitude with tolerance for frustration is also required, since it is well known that working in customer service can be exhausting due to the stress that a user may be going through. The complete list is:
- Strong communication and multitasking skills
- Trainable attitude with a passion for learning
- Ability to lead and carry on a conversation
- Proactive approach to problem solving
- Comfortable working with CRM tools, Google Apps, Microsoft Office
- Self-motivated, action-oriented and results-oriented
- Previous experience in a call center or office-based customer service role
- Preferably Bachelor’s degree
- Commercial insurance experience is an advantage
For those interested in applying, it is recommended to visit the Bold Penguin website for more information about the application process. This is an opportunity to not only grow professionally but also to be part of a company that is shaping the future of commercial insurance.