During the week, the case reported by the user of X went viral, @LordeDandy, who accused the glamorous jeweler’s Cartier not wanting to hand over some earrings rose gold that he bought in just 237 pesos, a story that has finally had its outcome, the buyer finally received his purchase.
After said user made his case known in Which caused memes and laughter on the one hand, but discomfort and criticism on the other, as some users considered it an act of “abuse.”
@LordDandy also explained that Cartier, upon noticing its error in the price, wanted to correct and not recognize the price of $237 pesos that its site reflected, however, the user saved catches of the transaction, receipts and the price on the website when you made your purchase.
Therefore, the client reported his case to the Federal Consumer Protection Agency (Profeco), government entity in charge of ensuring the consumer rights in Mexico. His claim was that Cartier was not honoring the price, she even showed evidence that the jewelry store sent her an email to notify her that said earrings were no longer available, they even offered her a refund for the articlesin addition to a gift for the inconvenience caused.
Evidently, the client did not accept the deal, so a process of conciliation in which it was determined that the purchase was legal. After this process, Cartier had no choice but to deliver the earrings to the client for 237 pesos instead of 237 thousand pesos.
Young man reveals the unboxing of Cartier earrings
Through TikTok, the young Rogelio Villarreal shared the unboxing of his Cartier earrings, which he received after the controversy that broke out on social networks and the conciliation process he carried out with Profeco.
In these videos you can see everything from the elegant box that protects the earrings to a certificate of authenticity, which certifies them as a totally original product.
In the secondThe video shows the Cartier earrings in detail, who according to Rogelio, his cell phone camera “doesn’t do them justice” allowing us to see the quality of the earrings that he got for only 237 pesos.